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Why durian shipments are held or returned
A held or returned shipment causes heavy losses, especially for fresh goods. Most causes can be prevented with proper preparation from the start.
Causes related to codes and origin
- Growing-area or packing-facility codes that are invalid, expired or do not match the named entity.
- Fruit from several sources mixed together but declared under one code.
- Label information that does not match the documents.
Causes related to testing and food safety
- Missing test results, or results not tied to the right batch.
- Results above permitted limits.
- Results past their validity period relative to the export date.
Causes related to goods quality
- Fruit too ripe or too immature against the criteria.
- A high share of cracked, bruised or damaged fruit from poor transport or storage.
- Packing that does not follow the agreed specification.
Causes related to documents and timing
- Documents missing or not matching the actual goods.
- Long delays at the border that let the goods deteriorate.
- Changes in inspection requirements that the parties had not yet updated.
How to prevent them
- Cross-check codes, labels and documents before packing and before the truck departs.
- Test and keep results batch by batch.
- Agree acceptance criteria and how non-conforming goods are handled.
- Prepare a time buffer and a plan for changes in truck schedule or border crossing.
Importing-market requirements can change. Update and reconfirm before each season.
Frequently asked questions
What should I do if a shipment is held?
Contact the parties involved right away, gather the batch's full documents, identify the specific cause and follow the authorities' guidance. The handling plan should already be agreed in the contract.
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