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The process from request to handover

Each order moves through coordinated steps so the buyer understands the goods, documents and each party's responsibilities before handover.

1

Receive the request

Record the variety, specification, expected volume, receiving schedule, destination and commercial terms.

Confirmation pointThe buyer confirms the parameters and the importer.

2

Arrange supply

Match the season calendar, supply capacity and source information to the agreed requirements.

Confirmation pointBoth sides confirm the volume, timing and acceptance criteria.

3

Inspect and split into batches

Receive goods, check appearance/ripeness against the criteria, split into batches and record batch information.

Confirmation pointAgree how non-conforming goods are handled.

4

Process and pack

Handle, grade, pack and label, and set carton specifications, per the order.

Confirmation pointThe buyer approves the specification and label information.

5

Complete the documents

Cross-check codes, test/quarantine results and documents as required for the batch.

Confirmation pointAll parties review the documents and the customs-clearance schedule.

6

Transport and handover

Coordinate trucks, update progress, confirm receipt and keep the batch file.

Confirmation pointConfirm the delivery point, receiving documents and the contact for any issues.

Working principles

Three principles throughout

  • Fix the specification and responsibilities before sourcing or sending goods for processing.
  • Track information batch by batch to make cross-checking at handover easier.
  • Agree in advance how to handle changes in truck schedules, border crossings or inspection results.
Worth remembering
When a requirement is not final, Gia Phú and the buyer record the intended plan and confirm again before any cost is incurred or the next step begins.

Need durian supply for the Chinese market?

Send us the variety, volume, receiving time, packing specification, destination and delivery terms. Gia Phú will review the details with you and build a suitable plan.